Local Pick Up Information

Pick up customers are served only when you make an appointment 3 hours in advance and order on our website first.

Local Pick up procedure:

  1. Cash Payment (no credit card facilities are available in our warehouse):
    1.1 Order on website first
    1.2 Call us at least 3 hours in advance with the following information: your customer ID, Your Name, and Item number purchased
    1.3 Show your customer ID to our warehouse staff
    1.4 Pay cash & pick up the item.
  2. Online Payment:
    2.1 Order and pay on website first
    2.2 Call us at least 3 hours in advance with the following information: your customer ID, Your Name, and Item number purchased
    2.3 Show your customer ID to our warehouse staff
    2.4 Pick up the item

Friendly reminder:

The above procedure allows us to get your order ready when you arrive, to avoid unnecessary delay or even pick up failure and needs to be strictly adhered to.

We endeavor to serve all pick up customers, however no guarantee can be made to customers arriving with no pick up arrangements having been made in advance.

warehouse address:

2 Venture Court
Dandenong South‎
VIC‎ 3175
Tel: 0399883390

Pick up Times: 10:30 - 17:00 (Monday to Friday excluding public holiday)